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TERMS & CONDITIONS

1. General

  • These terms govern the use of our website, purchases, and interactions with Shresta Jewelry.

  • We reserve the right to modify these terms at any time without prior notice.

2. Product Information

  • All products are premium 1-gram gold jewelry and are designed to resemble real gold jewelry.

  • Due to photography and screen variations, colors and designs may slightly differ from the images displayed.

  • Product descriptions and specifications are for general information; we do our best to ensure accuracy.

3. Pricing & Payments

  • All prices are listed in INR and are subject to change without notice.

  • We accept UPI, Debit/Credit Cards, Bank Transfers, and Wallet Payments.

  • Once an order is placed, it cannot be canceled or modified.

4. Shipping & Delivery

  • We offer Free Shipping within India.

  • Orders are processed within 2-5 business days and shipped via reliable courier partners.

  • Tracking details will be provided once the order is dispatched.

  • Shresta Jewelry is not responsible for delays caused by courier services or natural disruptions.

5. Exchange & Return Policy

  • No Returns & No Exchanges due to the nature of our products.

  • In case of a damaged or defective product, notify us within 24 hours of delivery with unboxing video proof.

  • Any claims made after this period will not be entertained.

6. Warranty & Care

  • Our jewelry is crafted with high-quality materials, but it is not real gold and requires proper care.

  • Avoid water, perfumes, sweat, and harsh chemicals to maintain shine and durability.

  • Store in an airtight box when not in use.

7. Privacy Policy

  • We respect your privacy and ensure that your personal information is secure.

  • We do not share or sell your data to third parties.

  • For detailed privacy policies, refer to our Privacy Policy Page.

8. Limitation of Liability

  • Shresta Jewelry is not responsible for any allergic reactions or damage caused due to improper handling.

  • We do not guarantee that our jewelry will match real gold or gemstones in quality or finish.

  • Any disputes shall be subject to the jurisdiction of Telangana courts.

9. Contact Us

For any inquiries or support, reach out to us:

📞 Support Number: +91 7075 233 211
📧 Email: shrestajewelry@gmail.com
🌐 Website: www.shrestajewelry.com

By purchasing from Shresta Jewelry, you agree to these terms and conditions.

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