Shipping Policy
At Shresta Jewelry, we ensure a smooth and secure delivery experience for all our customers. Please read our shipping policy carefully before placing your order.
1. Shipping Within India
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We offer FREE SHIPPING across India on all orders.
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Orders are processed within 1-3 business days after payment confirmation.
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Delivery time varies based on location:
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Metro Cities: 3-5 business days
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Other Cities & Towns: 5-7 business days
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Remote Areas & Villages: 7-10 business days
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2. International Shipping
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Currently, we do not offer international shipping.
3. Order Processing & Dispatch
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Once an order is placed, you will receive an order confirmation email/SMS.
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After dispatch, you will receive a tracking number to monitor your shipment.
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Orders are shipped via trusted courier partners such as DTDC, Bluedart, Delhivery, or India Post.
4. Delayed or Lost Shipments
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If your order is delayed beyond the estimated delivery time, please contact us.
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In rare cases where an order is lost in transit, we will investigate and offer a replacement or refund.
5. Address & Contact Details
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Please ensure that your shipping address and contact number are correct to avoid delivery issues.
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We are not responsible for delays due to incorrect addresses or unavailability at the time of delivery.
6. Damaged or Opened Packages
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If you receive a package that is tampered with or damaged, do not accept it.
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Immediately inform us at shrestajewelry@gmail.com or call +91 7075 233 211.
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We will initiate a replacement after verifying the issue.
7. No Returns & Exchanges
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As per our Exchange Policy, we do not accept returns or exchanges once the product is delivered.
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However, in the case of a damaged or defective item, we will provide a replacement after verification.
8. Contact Us
For any shipping-related queries, feel free to reach out:
📞 Support Number: +91 7075 233 211
📧 Email: shrestajewelry@gmail.com
🌐 Website: www.shrestajewelry.com
By placing an order, you agree to the terms of our Shipping Policy.