Refund Policy
At Shresta Jewelry, we take great care in ensuring the highest quality for our products. Since we deal with jewelry, all sales are final and we do not offer refunds under any circumstances. Please read our refund policy carefully before making a purchase.

1. No Refunds

• We strictly do not provide refunds once an order is placed and processed.

• All our jewelry is carefully inspected before shipping to maintain quality standards.

2. Replacement for Damaged or Defective Items

• If you receive a damaged, defective, or incorrect product, we offer a replacement.

• You must inform us within 24 hours of receiving the order with proper unboxing video proof and images of the damaged item.

• The product must be unused and in its original packaging.

• Once verified, we will arrange for a replacement of the same product.

3. No Returns & Exchanges

• We do not accept returns for any reason other than damage in transit.

• Exchanges are not allowed once the product is delivered.

4. Cancellations

• Orders cannot be canceled once they are processed or shipped.

• If you need to cancel an order, please contact us within 6 hours of placing it. Cancellation requests after this period will not be accepted.

5. Contact Us

For any issues related to damaged products, reach out to us:

📞 Support Number: +91 7075 233 211
📧 Email: shrestajewelry@gmail.com
🌐 Website: www.shrestajewelry.com

By placing an order with Shresta Jewelry, you acknowledge and agree to our Refund Policy.